At Frontliners we love shopping, eating out, and great coffee. We also love smiles. Smiles as a result of great service experiences. Our foundation is to create a movement through Workforce Management – a movement towards making amazing customer service a natural part of – well, customer service. The synergy created between artificial intelligence and human experiences has unfulfilled potential. Imagine if every day is a football game. The coach handpicks the right players before the game, they’re given a motivational speech in the half-time break and after the game, they receive feedback to improve their next performance. At Frontliners, we convert the warm-up and the cheering crowd to hands-on digital tools, making sure that your team is ready to march to the stadium – and to leave it with a win. Our name is Frontliners because we’re on the same team as the retail crew, the waiter staff, and the rest of the folks marching first in shaping great customer service.